Purchase Assistance
What are the advantages of purchasing in ribnican.com?
What do I do if I have a problem at the time of purchase or would like more information about products?
If you have a problem at the time of purchase, our salesmen will assist you.
- Send us an email to info@ribnican.com (We will reply to your message no later than 24 hours).
In what ways do I pay for products?
You can pay for your products with a credit or debit card (Mastercard, Visa). In this case, we send you a pro forma invoice and send the products to the desired address after payment of the bill.
How much does the delivery price cost?
Shipping costs for foreign countries is discussed when you make an order.
Do the products in the store have a guarantee?
When buying in our store, you do not risk anything. All products in the store have a 30 day unconditional guarantee. Which means that any purchased product that does not suit you or are unhappy with it can be returned to us in your original packaging, intact and undamaged, in 30 days and without any questions we will refund your money.
Opportunities for return or exchange:
- You can return it without any doubts with the original packaging undamaged within 30 days of the purchase and without any questions we will return your money.
- Of course, you can also exchange the product. You can send it back to us and we will send you another item. In this case, we will cover the cost of shipping a new item, and you will be charged the cost of shipping when returning the item.
Is it possible that I order a product that you do not have in stock?
If it happens that the product is not in stock, we will notify you immediately by e-mail or on the phone.
IMPORTANT NOTICE: We do not guarantee the fulfillment of orders during a sale due to a large visit. If we can not complete the order, we will notify you by phone. Thank you for your understanding!
INFOKUS MARKET doo, PE RIbnica, Cesta to Ugar 5, 1310 Ribnica, SLOVENIA
Mail: info@ribnican.com